I had a massive argument with my brother the other day over an IT issue close to my heart. I had to be careful because he is a member of the Metropolitan Police, part of the Domestic Violence Policy Unit. To clarify, his department is responsible for the policy of policing domestic violence.
What he was saying was that he, and the entire metropolitan police force, use Microsoft Word, all the police departments and stations he deals with do as well, as do all organizations he needs to interact with outside the police including the name drop-able big-wig departments in the UK government. He said they had "standardized" on Microsoft Office formats and did not see a problem with that, nor did he see my objections.