An oft-trumpeted home triumph in technology discussion sites isthe conversion of friends or loved ones to a GNU/Linux desktop. “Iwas tired of fixing Windows on my kid's/grandmother's/in-law'scomputer, so I set up a Linux desktop. They love it! It's so easyto use, and I don't have to do anything to maintain it! No ad-wareor viruses, and best of all, it's free!” It sounds almost too goodto be true.... has the free desktop revolution arrived? I recentlyfound myself in a position to find out first hand.