How usability inhibits good software

Have you ever founda new piece of software that sounds like it's the perfect match foryour needs, only to get bogged down by bad documentation or ahorrendous interface? Many people will quickly discardprograms out of frustration caused by avoidable usabilityissues. How can software developers avoid disenfranchisingpotential users?

Usability refers to how easy it isto use a product in order to achieve a goal. Measured inefficiency and elegance, software usability is affected by a number offactors; two of the biggest hurdles are the interface and documentation.


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