I’ve mentioned before the recent move among UK charities to become more “professional”, which is often translated as “do what the corporates do” (particularly when it comes to IT). One reason for this is the dreaded bespoke friend-of-a-friend database. These “databases” (and I use the term loosely) are often written by a student, with tenuous links to the charity, looking for a final year project and usually in Microsoft Access and they are usually awful to maintain.