With the lay public now moving their businesses and lives online, everything they do has an electronic component. But, being lay people, they’re using the most antiquated, bug-ridden, security-deficient, poorly-implemented solutions and services possible. And this is despite being told better. They indulge in PayPal, eBay, FaceBook, DRM, MySpace, and on-line shopping. All of which suck…

Two things piqued my interest recently. One was the iPlayer protests at the BBC, the other was the Wiki tracker project. More specifically, it was the reporting of these events. In the case of the former, it went virtually unreported and made me proud of our independent and open news sources and reporting network. The latter highlighted (again) the many issues of user-generated content. Is there a half-way house?