An Open letter to Sergey Brin, Larry Page, Matt Cutts, Vic Gundotra
Subject: So, does Google look into their users' private, non-shared files, and might close accounts if an AI decides that there is something illegal there?
Dear Sergey, Larry, Matt, and Vic,
Something sad happened to the world of cloud computing over the last week. I have followed with great interest the events of the now-celebrity @thomasmonopoly about Google closing his account.
Here is the short story: @thomasmonopoly had a bunch of (non-shared) images in his Google account. A program at Google flagged some of them as child pornography. His account was suspended. He complained loudly. He went viral. Google first ignored. Then backed their actions. They finally relented and apologised as there was no child pornography there, just an arts project -- a real one.